TEAM MCDS · an app by MC Digital Systems LLC

Support

TEAM MCDS is the MC Digital Systems team app for managing IT requests. If you need help with the app, write to us.

Contact

MC Digital Systems LLC · mcdigitalsystems.com · We reply within 1–2 business days.

Frequently asked questions

I can't sign in

Sign in with your full name and your requests-portal password, the same as requerimiento.mcds.ai. If you forgot your password, ask an IT administrator to reset it. Only MC Digital Systems staff have an account.

How do I turn on notifications?

When you sign in, the app asks permission to send you notifications. If you said no, go to More → Phone notifications and turn it on; if the phone blocks it, allow TEAM MCDS notifications in the system settings.

How do I sign in with Face ID or fingerprint?

In More, turn on "Sign in with Face ID / fingerprint". Next time you open the app, you sign in without typing your password. Your biometric never leaves the phone.

I want to delete my account or my data

Accounts are created and managed by the administrator. To delete your account or data, write to contacto@mcdigitalsystems.com or ask an IT administrator. We do it within 30 days. Read the privacy policy.

I changed phones

Install the app on the new phone and sign in. For security, an administrator can close the old phone's session from the portal.